Backups backups backups.  Sounds so simple, and yet it's something in IT that can go sideways and not be noticed until things have gone really wrong and you need them most.  There are a number of different options that will be covered in the next post, but first let's...

Remote access allows users from a local device to access a computer, server, or compute device "somewhere else" over the internet over a secure connection (you can also create secure connections on local area networks but for the most part this post discusses using...

Ransomware is one of the ways SoHo companies get hit with Internet "awful". A drive gets encrypted so you can no longer login and/or get at your data, and you are then contacted to pay a ransom. Large companies are negotiating multi-million dollar settlements when hit...

Virtual Machines are probably less common in SoHo (small office home office) environments, but can still have a place. The term "virtual machine" seems redundant: aren't all things computing virtual? A virtual machine in this case is a file that runs like actual...

SoHo companies generally need SoHo websites and a social media strategy. While this part of their business does not have the demands (nor the budget) of large company site, a SoHo digital profile should still do something worth while. Going beyond mere "brochure...

Even with Covid, we are doing some "on site" work. Had a call for Wireless Troubleshooting, where the presenting symptoms were an ability to connect to the wireless with some devices but not others, and printing was very slow. The customer said the router had been...

Last week a call came in from a home office, "internet down". A real problem if you work remotely. Restored connectivity after replacing the primary networking device. This one was different, as has two modems. Called Comcast, learned that one device in the basement...